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Pizzo Shop Terms of Use

By clicking on the field “I have read and agree to the Pizzo Shop Terms of Use” on the registration page, the user (or their guardian) acknowledges and agrees to the terms herein. Therefore, it is important to review this document before using our website’s services. If you do not agree with these terms, we kindly request that you do not use Pizzo Shop’s services and instead send us a message indicating the points you disagree with, so that we can strive to improve or negotiate.


1. The Parties

The following are parties to this Pizzo Shop Terms of Use (hereinafter referred to as the “Agreement”):

  • Pizzo Shop, a company that provides digital in-game currency based in Selangor, Malaysia.

For the purposes of this Agreement, the Pizzo Shop User (“User”) is the person who completes the “registration” form available on the Pizzo Shop website (“Pizzo Shop”). The information provided is personal, non-transferable, and presumed to be true for all legal intents. The User is solely responsible for the accuracy of such information. Furthermore, the User must have a valid email and password (“Password”), which serve as the personal, non-transferable credentials for each User Account. If the User is under the age of 18, the registration and acceptance of this Agreement must be carried out with the representation or assistance of a parent or legal guardian.


2. General Terms and Conditions

  1. You become a user by completing the registration of a Pizzo Shop account or by using the recharge services offered on our website. This Agreement takes effect as soon as you indicate your acceptance of its terms.

  2. You may not disclose, share, or allow any other individual to use your Password to access Pizzo Shop. Account credentials are personal and non-transferable. Pizzo Shop bears no responsibility for any actions taken by third parties on your account, regardless of your permission.

  3. Any usage of your Pizzo Shop Account (via your login or Password) will be deemed to have been conducted by you. You are thus liable for all such activity, as well as for the security of your computer systems and internet connection.

  4. Pizzo Shop is not responsible for the use of your Password or Account, nor for any communications and activities that occur on the website through your account credentials.

  5. You may not sell, or charge anyone for the right to use your Pizzo Shop Account, transfer, assign, or offer it as payment, nor transfer any Products you own.


3. Products

  1. You acknowledge that any product purchased through Pizzo Shop is facilitated only as an intermediary between you and the software developers or publishers. Some delivery delays may arise from the developer’s side rather than the payment system.

  2. The User explicitly recognizes that Pizzo Shop and any games available on its platform—along with logos, brands, symbols, trademarks, documentation, and other related materials—constitute, as applicable, copyrights, trade secrets, and/or proprietary rights of Pizzo Shop or its licensors. These rights are protected by national and international intellectual property laws. Under no circumstance will these assets or rights be transferred to the User, whether by purchasing a Product or using it.

  3. The User is prohibited from reselling products offered by Pizzo Shop services. Pizzo Shop assumes no responsibility for top-ups made outside of its official website.

  4. The User agrees that Pizzo Shop is not liable for content created by each game’s developer, nor for resolving any bugs, anomalies, or compatibility issues. For support or troubleshooting such matters, the User should directly contact the respective developer.

  5. All rights are reserved, and in case of infringement, Pizzo Shop, the game platform, and/or the developer may pursue applicable legal measures.


4. Billing

  1. The User may purchase credits through the payment platform offered on the Pizzo Shop website.

  2. By selecting any payment option, the User confirms their intention to acquire credits under the terms of this Agreement.

  3. The User acknowledges that exchanging or trading credits between Users for real-world currency or value is permitted.

  4. Failure to comply with the terms set forth here will be considered a violation of this Agreement, resulting in revocation of the transaction and cancellation of the credits on the respective platform. Any questions regarding the legality of transactions should be referred to Customer Support via Live Chat.

  5. Pizzo Shop bears no obligation to facilitate or accept responsibility for credits obtained outside its official website.

  6. Pizzo Shop reserves the right to modify payment methods and accepted credit cards at any time, notifying Users through its website.

  7. The User must promptly report any issues with their chosen payment method to Pizzo Shop’s Official WhatsApp Customer Service.

  8. If the User is under 18, any purchase on Pizzo Shop must be made in the presence and under the supervision of a parent or guardian.


5. Cheat and Illegal Behavior

  1. The User understands and accepts that the platform that provides the software in question has its own rules against inappropriate conduct, which must be respected.

  2. Behavior deemed irregular by the software developers or the platform may result in penalties being imposed on the User.

  3. The User acknowledges that access to Pizzo Shop and/or its products may be interrupted for preventive or corrective maintenance, as well as due to Force Majeure or circumstances beyond the control of Pizzo Shop, the developers, or the platform.

  4. Pizzo Shop disclaims liability for any measures taken by the game’s developer or the platform that may penalize the User; such outcomes remain the User’s sole responsibility.

  5. It is the User’s obligation to be aware of the Rules of Conduct at Pizzo Shop and to acknowledge the sanctions described therein.

  6. If the User engages in any irregular or illegal activity, Pizzo Shop reserves the right to share registration data with law enforcement, administrative, or judicial authorities, when such activity implies a violation of Pizzo Shop’s Rules of Conduct.


6. Password and Security

  1. The User must protect their Password. If there is any suspicion that a third party has learned of their Password, the User should immediately change it on the website.

  2. The User agrees they are liable for all actions made under their account. Pizzo Shop does not safeguard the User against unauthorized account usage.

  3. Pizzo Shop is not responsible for personal information a User shares with third parties, including login credentials and Password. Pizzo Shop also will not be held liable for any damage resulting from the User’s disclosure of personal information.

  4. For all purposes, any activity under the User’s credentials is presumed to be undertaken by the actual account holder. Pizzo Shop is not accountable for unauthorized actions carried out on a User’s account.


7. Ownership

  1. The User must provide truthful, accurate, and complete information during account registration, and must keep this data updated.

  2. Pizzo Shop reserves the right not to alter the fundamental data that proves account ownership (such as the registration name and date of birth). Corrections will be made only if they do not change account ownership.


8. Interruption of the Service

  1. Pizzo Shop retains the right to interrupt website access whenever necessary for system maintenance, with prior notice to all Users.

  2. The User acknowledges that the game developers may also occasionally interrupt software access (scheduled or not) to perform maintenance. Notifying users of such outages is the developers’ and/or the platform’s sole responsibility.

  3. The User accepts that access to Pizzo Shop and/or its products may be disrupted by Force Majeure, unforeseen events, or other factors beyond the control of Pizzo Shop, developers, or the platform.


9. Termination

  1. You may cancel your Pizzo Shop account at any time.

  2. Canceling a Pizzo Shop account, discontinuing a product, or requesting an account termination does not entitle you to a refund.

  3. Pizzo Shop may cancel your account if you violate any terms of this Agreement, including any License Terms or Rules of Conduct.

  4. If your account is terminated or canceled due to breach of this Agreement or illegal activities, no refunds will be provided.


10. General Provisions

  1. This Agreement, together with any Rules of Conduct, is the sole instrument governing the relationship between Pizzo Shop and the User. Pizzo Shop may amend this Agreement at any time, at its sole discretion, with changes taking effect once published on the official website. Each time you agree to these terms, you reaffirm your comprehensive acceptance of all their conditions, including any updates.

  2. If any provision of this Agreement is deemed invalid, illegal, or unenforceable, the remaining provisions remain unaffected and in full force. In such a case, the invalid clause should be replaced by another that reflects as closely as possible the original legal and economic intent of the parties.

  3. The parties acknowledge that any failure or delay in exercising their legal or contractual rights will be considered mere leniency and will not constitute a waiver or novation of such rights.


Refund Policy

When purchasing from Pizzo Shop, you should be mindful of the refund policy for the specific product you intend to buy. Please refer to the official website of the game or application developer to review applicable refund conditions.

  • Refund Requests: If you need a refund, contact the game or application developer directly. Pizzo Shop merely acts as an intermediary, informing the developer that your payment was successful, and therefore we do not control or manage the content you purchase.

  • Proof of Payment: If you purchased directly from Pizzo Shop and require assistance, we may provide proof of payment to you upon request. You can then forward that proof to the developer when seeking a refund. Note that we will not send proof of payment to third parties.


Thank you for choosing Pizzo Shop. We appreciate your cooperation in following these Terms of Use.